Terms of Use

Retech Rubber Last updated: August 2026

These Website Terms of Use (Terms) govern your access to and use of the website located at https://www.retechrubber.com.au (the Website), operated by Retech Rubber (we, us, our).

By accessing or using the Website you agree to be bound by these Terms. If you do not agree, do not use the Website.

1. About us

Retech Rubber is a West Australian owned and operated business based in Welshpool, Perth. We specialise in the supply and professional installation of softfall safety surfaces, wet-pour rubber, EPDM and TPV systems, synthetic grass, gymnasium rubber tiles, athletic surfaces, cricket wicket covers, playground accessories and related maintenance and design services across Western Australia.

Contact: Email: info@retechrubber.com.au

2. Acceptance of Terms

Your continued use of the Website constitutes acceptance of these Terms and any updates we publish. We may amend these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. It is your responsibility to check the Terms periodically.

3. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Website in any way that breaches any applicable Australian law or regulation.

  • Attempt to gain unauthorised access to any part of the Website, servers or related systems.

  • Transmit any viruses, malware or other harmful code.

  • Scrape, copy or harvest content or data without our prior written consent.

  • Use the Website to send unsolicited commercial messages.

  • Misrepresent your identity or affiliation when submitting enquiries or quote requests.

We may suspend or terminate your access if we reasonably believe you have breached these Terms.

4. Intellectual property

Content on the Website — including text, graphics, photographs of installations, logos, product descriptions, layout and design — is owned by or licensed to Retech Rubber and is protected by Australian copyright and other intellectual property laws.

You may view and print pages for your personal, non-commercial use only. You must not reproduce, modify, distribute, publish or commercially exploit any content without our prior written permission.

5. Information on the Website

Content on the Website (including product descriptions, technical information about softfall, EPDM, TPV, critical fall heights, Australian Standards references such as AS/NZS 4422, project examples and general advice) is provided for general information only. It does not constitute professional advice, a formal quotation, or a guarantee of suitability for any particular site or application.

While we take reasonable care to keep information accurate and up to date, we do not warrant that all content is complete, current or free from error. Site conditions, equipment, maintenance and installation quality all affect performance. Always obtain a site-specific assessment and written quote from us.

6. Quotes, enquiries and services

Submitting a quote request, enquiry form or contacting us via the Website does not create a binding contract for the supply or installation of any products or services. Any contract for supply or installation will be formed only when we issue a formal quotation that you accept in writing (or as otherwise agreed) and will be subject to our then-current commercial terms of trade / installation conditions.

We provide free measures and quotes where practicable. Any measurements, designs or recommendations given are estimates based on the information you supply and our site inspection (if conducted).

7. Privacy

We collect and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Details of how we collect, use, store and disclose personal information (including through enquiry forms, quote requests, cookies and analytics) are set out in our separate Privacy Policy, available on the Website.

By using the Website or submitting an enquiry you acknowledge that your personal information will be handled in accordance with our Privacy Policy.

8. Cookies and tracking

The Website may use cookies and similar technologies to improve functionality, analyse traffic and support our marketing. You can control cookies through your browser settings. Disabling cookies may affect some features of the Website. Further information is available in our Privacy Policy.

9. Third-party links

The Website may contain links to third-party websites. These are provided for convenience only. We do not control or endorse those sites and are not responsible for their content, privacy practices or availability.

10. Disclaimer and limitation of liability

To the maximum extent permitted by law (including the Australian Consumer Law):

  • The Website and all content are provided on an “as is” and “as available” basis.

  • We exclude all warranties, representations and guarantees (whether express or implied) regarding the Website and its content, except those that cannot be excluded by law.

  • We are not liable for any indirect, incidental, special, consequential or pure economic loss arising from your use of (or inability to use) the Website, including loss of data, business or profits, whether arising in contract, tort (including negligence) or otherwise.

  • Our total liability to you for any claim arising out of or in connection with the Website is limited to the re-supply of the relevant information or service, or the payment of the cost of having it re-supplied.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot be excluded.

11. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. These statutory rights sit alongside any other rights you may have under our commercial terms.

12. Indemnity

You agree to indemnify and hold harmless Retech Rubber and our officers, employees and agents from and against any claims, losses, damages, costs and expenses (including reasonable legal costs) arising out of your breach of these Terms or your misuse of the Website.

13. Governing law and disputes

These Terms are governed by the laws of Western Australia. The courts of Western Australia have exclusive jurisdiction over any dispute arising under or in connection with these Terms or the Website, subject to any rights you may have under the Australian Consumer Law.

14. General

  • If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force.

  • Our failure to enforce any right under these Terms does not constitute a waiver.

  • These Terms constitute the entire agreement between you and us regarding use of the Website and supersede any prior representations or agreements relating to the Website.

  • We may assign or transfer our rights under these Terms. You may not assign your rights without our prior written consent.

15. Contact

If you have any questions about these Terms, please contact us at:

Retech Rubber Email: info@retechrubber.com.au